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PwC- Power BI - Customer Churn analysis and HR analytics

Project Type

Power BI

Date

October 2023

Telco Client wants to find out the underlying business needs in order to retain the lost customers. A diversity and Inclusion dashboard is needed for the HR team in order to find out the executive-level gender balance.
• Completed a job simulation where I strengthened my Power BI skills to better understand clients and their data visualization needs.
• Demonstrated expertise in data visualization through the creation of Power BI dashboards that effectively conveyed KPIs, showcasing the ability to respond to client requests with well-designed solutions.
• Strong communication skills reflected in concise and informative email communication with engagement partners, delivering valuable insights and actionable suggestions based on data analysis.
• Leveraged analytical problem-solving skills to examine HR data, particularly focusing on gender-related KPIs, and identified root causes for gender balance issues at the executive management level, highlighting a commitment to data-driven decision-making.

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